1. Information We Collect
When you purchase from or interact with Her Garden Co., we may collect the following types of information:
Personal identification information — name, email address, billing address
Payment information — processed securely by third-party payment processors; we do not store full card details
Usage data — how you interact with our website and app (pages visited, features used)
Communication data — messages you send to us via contact forms or email
Account data — login credentials for member and app access
2. How We Use Your Information
We use the information we collect for the following purposes:
To process your purchase and deliver your digital products
To provide you with app and member area access
To send you your purchase confirmation and any important account-related communications
To respond to your support requests and enquiries
To improve our website, products, and services
To send you occasional updates or new product announcements (you may unsubscribe at any time)
To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Sharing of Information
We may share your information only in the following limited circumstances:
Service providers: Payment processors, email delivery services, and hosting providers who assist us in operating our business — all bound by confidentiality agreements
Legal requirements: Where required by law, court order, or government authority
Business transfers: In the event of a merger, acquisition, or sale of assets — you would be notified in advance
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These may include:
Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors use our site (anonymised)
Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, secure password storage, and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal obligations)
Objection: Object to our processing of your data for marketing purposes
Portability: Request transfer of your data in a machine-readable format
To exercise any of these rights, please contact us.
7. Children's Privacy
Our products and services are intended for women aged 13 and over. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out:
